Resident Service Coordinator

Wallickis currently seeking a qualified Resident Service Coordinator to work at Union Square Apartments in 308 W. Union Street;
Medina, OH 44256.

This is a part-time position working 14 hours a week.

About Wallick: Wallick Communities, founded in 1966, is a diversified organization specializing in the development, construction and management of affordable multi-family housing and senior living communities including memory care.

Wallick Mission: Opening doors to homes, opportunity, and hope.

Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are:

• Care
• Character
• Collaboration

Position Summary: In accordance with the Wallick Mission and Values, the Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site service coordinator provides residents with information, makes referrals to community organizations, and brings resources on site. Together, we can build safer, more supportive communities.

How You’ll Contribute: While maintaining resident confidentiality and acting with empathy, you will:

• Develop a sense of fellowship and community using organization and facilitation skills. This may involve the creation of social / community-oriented programming, opportunities, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc.
• Identify and distribute information to link residents to existing community resources.
• Create and foster a network of local social services agencies and facilitate residents’ access to programs.
• Refer residents to local service providers aligned with the residents’ personal goals, interests, and needs; follow up to ensure appropriate service delivery.
• Raise awareness among local service providers of the needs of residents of the community and promote partnerships that help residents gain access to needed services.
• Maintain appropriate documentation in resident files.

Success Criteria: A heart for service and great work ethic, along with:

• Associate's degree or equivalent experience working in a service-focused environment.
• 1 or more years’ experience serving low-income individuals, families, or senior citizens, persons with disabilities, or related populations.

Candidates must successfully pass a pre-employment drug screen and background check.