Roving Experienced Client Services Specialist

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Roving Experienced Client Services Specialist

Roving Experienced Client Services Specialist
Orrville, Seville, Barberton, Medina and Canal Fulton, OH

Full-time

Description

Client Services Specialist

Do you like a change of scenery? We have five locations;
Orrville, Seville, Barberton, Medina and Canal Fulton. We are looking for someone that enjoys being in a different environment each day and would like to work at all five of our clinics!

Veterinary Wellness Partners is a privately owned, family oriented veterinary practice with a commitment to excellence. With our increasing number of new clients, we are continuously adding to our dynamic team. We pride ourselves on our exceptional care given by our compassionate doctors and staff. Founded in 1956, our AAHA accredited Orrville Veterinary Clinic was the first in our organization of clinics.

Today we are thriving, as we have grown to five clinics in total. We are located in Wayne, Medina, Summit and Stark counties. We are thankful for the opportunity to serve our loyal clients across Northeast Ohio

In addition to focusing on our patients and clients, we believe that our staff is the most important asset. We thrive on investing in our staff and being the catalyst that drives them to reach their goals. Whether it’s through mentorship, CE or VWP’s education initiative, we are here to support our team as they achieve milestones in their careers.

Our owners have provided the staff with devoted coaches that empower us to work through interpersonal differences and embrace individuality. By learning how we each receive and process information differently, we are able to foster an environment where open communication is not only easy, it is incredibly welcomed.

Our nurturing culture of inclusion, equity and accountability sets us apart from the rest. Honesty, integrity and respect are engrained in everything we do. We encourage the staff to share new ideas; your voice will always be heard and your input will be valued. We have a unified purpose to provide the highest quality medical care to our patients, and the commitment of our amazing team is what keeps VWP the practice of choice.

Our main goal is to hire team members that will enrich our practice and that align with our core values below:

Connection

We strive to build and nurture authentic relationships—with each other, our clients, and our community—grounded in respect, empathy, and collaboration.

Dedication

We strive to bring focused energy and compassion to our work every day, honoring our shared commitment to the wellbeing of animals and those who care for them.

Ethical Excellence

We strive to act with honesty, responsibility, and integrity in every decision, earning the trust of our teammates and clients through consistent ethical behavior.

Purpose

We strive to seek meaning in every task, ensuring that our actions contribute to the greater good of our patients, our practice, our families, and one another.

Development

We strive to pursue personal and professional growth through openness, curiosity, and continuous learning—individually and as a team.

Culture Statement

We are a team that leads with compassion - for our patients, our clients, and most importantly, for each other. In every interaction, we strive to build a supportive and trusting environment where collaboration thrives and everyone feels valued. We are dedicated to meaningful work, guided by integrity, empathy, and shared purpose. Together, we grow - professionally and personally - committed to lifting each other up so we can provide the highest standard of care to those who depend on us.

If these resonate with you, we would love for you to apply. We've been waiting for you!

Please see the Client Services Specialist job description below:

As the face of Veterinary Wellness Partners, the Client Services Specialist (CSS) sets the tone for the practice as we build and maintain each client's trust and confidence in our abilities. We are looking for a professional, organized and detailed individual to be a part of our client services team. Being a CSS in our veterinary offices takes a special kind of person who is able to work with…