Sales Advocate

Overview

Join to apply for the Sales Advocate (59620) role at Mobilelink
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Mobilelink is Cricket’s largest authorized wireless retailer in the United States with over 500 Cricket stores.
We are looking for a Sales Advocate to serve customers, build solutions, and support business growth.

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental Insurance
• Health Insurance
• Vision Insurance
• Company-paid Life Insurance

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment.

• Clear communication skills – Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong social media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.