Resident Service Coordinator

Overview

Wallick is seeking a qualified Resident Service Coordinator to work at Union Square Apartments in Medina, OH.

This is a part-time position working 14 hours per week.

Wallick Communities, founded in 1966, is a diversified organization specializing in the development, construction and management of affordable multi-family housing and senior living communities including memory care.

Wallick Mission: Opening doors to homes, opportunity, and hope.

Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are:

• Care
• Character
• Collaboration

In accordance with the Wallick Mission and Values, the Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site service coordinator provides residents with information, makes referrals to community organizations, and brings resources on site. Together, we can build safer, more supportive communities.

While maintaining resident confidentiality and acting with empathy, you will:

• Develop a sense of fellowship and community using organization and facilitation skills. This may involve the creation of social/community-oriented programming, opportunities, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc.
• Identify and distribute information to link residents to existing community resources.
• Create and foster a network of local social services agencies and facilitate residents’ access to programs.
• Refer residents to local service providers aligned with the residents’ personal goals, interests, and needs; follow up to ensure appropriate service delivery.
• Raise awareness among local service providers of the needs of residents and promote partnerships that help residents gain access to needed services.
• Maintain appropriate documentation in resident files.

A heart for service and great work ethic, along with

• Associates degree or equivalent experience working in a service focused environment.
• 1 or more years’ experience serving low-income individuals, families, or senior citizens, persons with disabilities, or related populations.

Candidates must successfully pass a pre-employment drug screen and background check.