Circulation Supervisor

Circulation Supervisor, Medway Public Library

The Town of Medway’s Public Library seeks applicants for a qualified, dedicated and community-focused Circulation Supervisor to join our welcoming public library. This is a full-time, benefits eligible Union position at 40 hours per week. The schedule includes one evening per week and one Saturday per month.

Under the general direction of the Library Director and Assistant Director/Youth Librarian, the Circulation Supervisor will plan, direct, and evaluate the circulation department. The ideal candidate will have exemplary communication skills, the ability to lead others on the team, an interest in supporting and building a culture of inclusion for patrons of all ages, and a passion to serve the Medway community.

The ideal candidate for this role is outgoing, innovative, collaborative, and service-oriented. This position oversees ten part-time employees and all duties related to the circulation and use of library materials. The circulation supervisor fosters, maintains, and exhibits the departmental goal of providing excellent customer service to all library users, in person, over the phone, and via online communications. The ability to multi‑task while maintaining a friendly attitude is essential.

• Performs circulation desk duties.
• Maintains, updates, and ensures accuracy of patron records in the library system.
• Plans, organizes, assigns, and directs the work activities of department staff to realize the department’s work goals, to ensure consistent application of department and library policies, procedures and guidelines, and to provide accurate, efficient, and friendly services.
• Creates work schedules and prepares timesheets.
• Trains staff, new employees and volunteers regarding circulation duties; interviews and recommends circulation staff applicants for employment; recommends employee discipline.
• Provides patron assistance and responds to questions and concerns.
• Supervises the organization, updates, and renewals of Museum Pass memberships.
• Compiles circulation records and statistics, distributes network reports, prepares monthly and annual circulation reports for Director and Library Trustees; coordinates requests for all reports from library network systems.
• Troubleshoots minor multi‑function printer operating problems.
• Oversees signage in the library such as closed dates and important notices to patrons.
• Sorts, distributes, and processes materials from other libraries; sorts and shelves materials.
• Participates in professional development to gain additional knowledge and skills and shares new knowledge and skills with colleagues as appropriate.
• Oversees the inventory of all circulation supplies; places and receives orders as necessary.
• Assumes responsibility for closing the library one night a week.
• These duties are a general summary and not all inclusive.

A master’s degree in library and information science from an ALA‑accredited institution is required, as well as a minimum of 1–3 years of progressively responsible experience as a supervisor, preferably in a public library setting.

Full Time

MLS/Masters

$23.80–$31.26 per hour

Grade 6 $ 23.80 per hour – $31.26 per hour

01/16/2026

Please review the job description on the Town website for more details. Job Description. Please send a cover letter, resume, and employment application to:
Human Resources Manager, Cheryl Houle at Medway Town Hall, 155 Village Street, Medway, MA 02053, or email to choule. The Employment Application can be found here:
Application