Billing & Accounting Coordinator

Job Title:

Billing & Accounting Coordinator

Location:

Melbourne, FL

Employment Type:

Direct Placement

Industry: Retail Office Equipment

Compensation: $18.00/hr.

Schedule:

40 hours/week

• The Billing & Accounting Coordinator is responsible for performing and coordinating key billing, accounts receivable, accounts payable, customer service, and other operational functions.
• This position works directly with billing customers to respond to inquiries, resolve account and payment issues, and provide timely, accurate, and professional customer service.
• This position has no supervisory responsibilities.

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

• This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

• Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Perform daily billing activities and ensure assigned billing responsibilities are completed accurately and timely.
• Accurately process monthly billing for AIS, IMT, eScreen, CRL, Omega, and other laboratories or vendors needing special billing.
• Monitor and resolve Incomplete Pricing exceptions and ensure outstanding items are completed by the end of each month.
• Verify that all necessary billing information is accurately entered and maintained in Quick Books and the CRM.
• Post transactions and customer payments into Quick Books and process credit card payments.
• Research and resolve customer payment and billing discrepancies.
• Communicate with customers regarding delinquent accounts and follow established collection procedures and schedules.
• Ensure Quick Books, CRM, Pulse, and other applicable systems are updated to accurately reflect account activity.
• Maintain accurate Accounts Receivable records and follow established procedures for customer balances, payments, credits, and account adjustments.
• Complete Claritysoft activities assigned to Billing, including documenting customer discussions and communications.
• Provide professional and responsive customer service to the billing customers by phone and email.
• Respond to billing inquiries, payment questions, account requests, and billing discrepancies in a timely, friendly, and helpful manner.
• Research customer concerns and provide accurate information and appropriate resolutions.
• Document customer communications and account activity in Claritysoft and other applicable systems.
• Identify issues needing escalation and promptly communicate significant or unusual matters to management.
• Assist with inbound sales inquiries, order processing, and account setup as needed.
• Review vendor and laboratory invoices for accuracy, including verification of contracted pricing, services, quantities, and applicable fees prior to payment.
• Enter approved vendor and laboratory bills into Quick Books promptly and accurately after review and verification.
• Process accounts payable and vendor payments accurately and timely in accordance with established procedures.
• Ensure a current W-9 is on file for applicable vendors prior to disbursing payment.
• Research and resolve vendor invoice, pricing, payment, and account discrepancies, and communicate with vendors or facilities as needed.
• Maintain accurate Accounts Payable records and supporting documentation in Quick Books and applicable systems.
• Match banking transactions in bank feeds and ensure transactions are posted to the correct account and item.
• Prepare bank deposits and accurately process deposits through the bank's One Pass portal.
• Process eBiz, merchant processing, Stripe, and other applicable payment transactions accurately and efficiently and resolve discrepancies.
• Process…