Sr AR Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular SG&A Melbourne, FL, US

7 days ago Requisition

We are hiring now for a Sr. Accounts Receivable Specialist!

SMTC Corporation was founded in 1985. SMTC is a mid-size provider of end-to-end electronics manufacturing services (EMS) including PCBA production, systems integration and comprehensive testing services, enclosure fabrication, as well as product design, sustaining engineering and supply chain management services. SMTC has facilities in the United States, Mexico, China and Canada. Services extend over the entire electronic product life cycle from the development and introduction of new products through to the growth, maturity and end-of-life phases.

Benefits Highlights:

* 401K with company match

* PTO, Paid Holidays

* Tuition Reimbursement

* Medical HRA Plan

* Short term/Long term Disability Insurance, etc.

* This role is based in Dallas, TX*

Summary:

The Senior Accounts Receivable Specialist is responsible for managing complex accounts receivable activities and customer accounts to support timely collections, accurate cash application, account reconciliation, and effective resolution of outstanding balances and disputes. This role independently manages higher-risk or complex accounts, analyzes aging and payment trends, resolves escalated account issues, and supports month-end close, reporting, and internal control requirements.

Working closely with customers, Program Management, Sales, Treasury, Finance, and other internal stakeholders, the Senior Accounts Receivable Specialist serves as an experienced AR resource, supports continuous improvement, and provides technical guidance to other team members while helping drive cash flow, account accuracy, and overall AR performance.

Essential Functions:

• Manage assigned customer accounts and complex receivables, including account balances, payment activity, aging, credit status, disputes, and outstanding obligations.
• Perform advanced collection activities and proactively engage customers and internal stakeholders to resolve delinquent balances and improve payment performance.
• Analyze AR aging, customer payment behavior, historical trends, and account activity to identify collection risks, discrepancies, and accounts requiring escalation.
• Research and resolve complex billing discrepancies, deductions, short payments, unapplied cash, credits, payment application issues, and customer disputes.
• Perform detailed account reconciliations and ensure customer balances, payments, credits, adjustments, and supporting documentation are complete and accurate.
• Review and apply customer payments using remittance information and supporting documentation and resolve complex or unidentified cash application issues.
• Lead resolution of escalated customer account issues in partnership with Program Management, Sales, Finance, Treasury, and other internal stakeholders.
• Prepare and analyze AR reports, account summaries, collection updates, and supporting financial information for management review.
• Support month-end and quarter-end close activities, including account reconciliations, aging review, adjustments, reporting, and resolution of outstanding items.
• Maintain accurate customer account records, collection notes, supporting documentation, and system transactions in accordance with established policies and internal controls.
• Identify recurring AR issues, process gaps, and root causes and recommend improvements that increase accuracy, efficiency, cash collection, and customer account resolution.
• Serve as a technical resource to AR team members by providing guidance on complex accounts, collections, reconciliations, cash application, systems, and established AR processes.
• Accounts Receivable: Advanced knowledge of the AR lifecycle, including collections, cash application, reconciliations, aging management, dispute resolution, and customer account maintenance.
• Collections & Account Management: Ability to independently manage complex customer accounts, drive collection activity, and resolve delinquent or disputed balances.
• Financial Analysis: Ability to analyze aging, payment activity, account trends, and financial information to identify discrepancies, risks, and required actions.
• Account Reconciliation & Problem-Solving:Ability to research and resolve complex account discrepancies, unapplied cash, deductions, billing issues, and…