Front Desk Advocate

Front Desk Advocate – Empire Management Group, Inc.

Join to apply for the Front Desk Advocate role at Empire Management Group, Inc.

Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Over 25 years of serving Florida. A vibrant team with a great reputation.

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls and emails to the appropriate departments
• Provide administrative support such as filing, faxing, and scanning documents
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

• Proven experience as a receptionist or in a similar administrative role
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and document management
• Outstanding communication skills, both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Customer service‑oriented mindset with a friendly and approachable demeanor

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