Flight School Dispatcher

Flight School Dispatcher

Flight School Dispatcher at Flight Innovation, Inc.

This exciting opportunity at Melbourne Flight Training will encompass the duties of a Dispatcher with an additional customer service role. The individual will be responsible for the successful day‑to‑day flight, ground, and simulator dispatching and training operations. The Dispatcher must consistently prioritize safety and ensure safe, successful training flights.

• Prioritize safety above all.
• Maintain and optimize the daily, weekly, and monthly flight schedule.
• Provide customer service and deal directly with current and potential student customers.
• Manage customer billing and communication, including sales calls and collecting payment.
• Check lessons out and in for students at the beginning and end of the lesson block and ensure customer payment for all flights.
• Manage customer accounts and assist customers with flight training goals. Communicate customer issues with flight operations leadership.
• Assist with the scheduling and observation of all MFT accelerated flight training programs in support of the SSM.
• Support the Flight Operations Manager and assist with execution of all company directives.
• Coordinate scheduled and unscheduled fleet maintenance with the Flight and Fleet manager(s).
• Perform general administrative duties such as answering phone calls and emails, filing and maintaining paperwork, and checking accuracy of paperwork and documents related to Flight Operations.
• Maintain the facility within company standards.
• Maintain knowledge of the scheduling and billing software systems.
• Perform general office duties and administration.

Opportunities for growth in Flight Operations.

Some night, weekend and holiday hours can be expected - Melbourne Flight Training is open 365 days a year.

Full‑time On‑site

Entry level

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance