Customer Sales Representative

Customer Sales Representative

Join to apply for the Customer Sales Representative role at Glass Doctor®

Do you love customer service? Organization and making sure projects flow? Have you been doing that for more than a year? Then keep reading…

How about growing your skills and income at a company where your attention to detail will be appreciated?

As a Customer Service Representative, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, ensuring their home or business is safe and looking good!

We invest in our people and will make sure you have the training, tools, and processes to be successful.

If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply to Glass Doctor today!

• Answer and manage incoming client calls, emails, and text messages
• Promptly respond to email and text message requests to secure project opportunities
• Follow up daily with client quotes and answer questions to close the sale
• Stay up to date on customer service‑related training
• Perform marketing and sales techniques to sell additional work or develop new clients
• Stay on task and manage time efficiently
  
  Develop and maintain a spirit of cooperation, respect, and teamwork

• Prior experience in the auto and/or flat glass industry is a plus
• Call Center experience is a plus
• Knowledge and understanding of the basic tools of the trade
• Computer literate, with working knowledge of work processing, business software, and spreadsheet applications
• Strong organizational skills, able to multi‑task, and can manage time
• Outstanding phone skills
• Strong computer and internet skills
• Excellent interpersonal and communication skills (written and verbal)
• Driven to provide the highest level of customer service and satisfaction
• Accustomed to working in fast‑moving environments requiring timely attention to details as well as unpredictable and changing conditions
• This is an in‑office position only

• Flexible Schedule
• Competitive Hourly Pay
• Equal Opportunity Employer
• Paid Training
• Bonuses & Incentives
• Paid Time Off
• Paid Holidays off

If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for? Apply today!

APPLY TODAY!