HME Delivery Driver

The Home Medical Equipment (HME) Delivery Driver is an entry level position whose primary responsibilities include driving a box truck, delivering and picking up home medical equipment, and educating patients and/or caregivers. Work in a fast‑paced team environment, providing excellent customer service and communication skills. Paid on‑call work hours are required. The HME Delivery Driver must work independently and adhere to Company, Federal, State, and local regulations and compliance.

• The HME Delivery Driver delivers, sets up, services, and picks up medical equipment and related supplies to/from patient’s residence and skilled facilities.
• Provides instruction and education material to the patient or caregiver(s) on the operation, cleaning, and maintenance of medical equipment.
• Obtains a return demonstration to ensure understanding.
• Transports, handles, and routes medical equipment according to VITAS Healthcare policies to comply with infection control, equipment maintenance, and safety.
• Represents VITAS Healthcare professionally at all times through care delivered and services provided to all clients.
• Functions within federal, state, local, VITAS Healthcare and professional guidelines and regulations.
• Makes confidential patient information and other sensitive situations within VITAS Healthcare.
• Performs scheduled preventative maintenance and non‑scheduled maintenance of equipment.
• Has strong knowledge of all home medical equipment and can train MST staff effectively in High Flow Therapy, Bi‑PAP Therapy and Enteral Pumps.
• Completes performance safety checks on equipment at the time of delivery.
• Performs structural/environmental, safety, and patient assessments as related to equipment and participates with the IDT care plan.
• Is computer literate for accurate tracking of equipment and daily performance.
• Can provide initial general training to newly hired MST.
• Can clean and disinfect medical equipment as needed.

• Cleans, disinfects, tests, and repairs medical equipment and maintains accurate records and documentation in accordance with VITAS Healthcare policies and procedures.
• Receives, identifies, and labels medical equipment.
• Maintains proper storage of equipment.
• Maintains equipment and supply inventory.
• Coordinates equipment and supply inventory levels, and communicates with HME staff.
• Maintains oxygen refill files.
• Performs warehouse cleaning and overall maintenance.

• Practices safe and proper body mechanics relative to transporting, lifting and setting up medical equipment.
• Adheres to all safety and security policy and procedures.
• Wears safety‑toed shoes as provided by VITAS Healthcare.

• Operates vehicles according to VITAS Healthcare policies and procedures to assure compliance with OSHA, NFPA, FDA and DOT regulations.
• Operates vehicles in a safe, responsible and defensive manner.
• Is responsible for the cleaning and service notice of vehicles.
• Loads and unloads equipment safely to assure no damage or injury.

• Provides equipment education to a level of understanding by patients/families.
• Reports equipment/patient issues to immediate supervisor.
• Maintains accurate records in accordance with VITAS Healthcare policies, i.e., patient equipment delivery/pick‑up/service forms, vehicle reports, manifests, and patient needs.
• Assists less experienced HME delivery drivers by providing guidance and counseling on job duties and responsibilities.

• Attends and participates in related company meetings and/or committees.
• Completes all required training during first year of employment as outlined in Career Pathway.

• Performs on‑call work as required.
• Maintains positive work relations with staff members.
• Provides internal HME staff with training on home medical equipment.
• Demonstrates courteous behavior and is responsive to patients/families and other members of VITAS Healthcare and the public.
• Performs other job duties as requested.
• Maintains a neat and professional appearance.
• Adheres to all VITAS Healthcare policies and procedures.

• High school diploma or equivalent.
• Experience with the operation and repair of durable medical equipment preferred.
• Current driver’s license in applicable state.
• Ability to lift 100 pounds when required.
• Highly organized.
• Strong administrative skills.
• PC competent.
• Able to work with hand‑held scanning device.
• Works unsupervised in the field exercising discretion and independent judgment.

The HME Delivery Driver reports to the HME/Operations Manager.

Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Management and Manufacturing. Industries:
Hospitals and Health Care.