Surgery Scheduler

Ready to start the next chapter of your Surgical Scheduler career?

About Total Spine & Orthopedics

Total Spine & Orthopedics is a multidisciplinary spine and orthopedic practice focused on delivering comprehensive, patient-centered care. Our team includes spine surgeons, interventional pain specialists, advanced practitioners, physical therapy partners, and a strong clinical support staff. We manage everything from conservative, non-surgical treatments to complex spine and orthopedic surgeries, with a strong emphasis on communication, efficiency, and an excellent patient experience.

We offer competitive pay, bonus plan, opportunities for growth, and a supportive environment where your work directly impacts patient outcomes.

The Surgery Scheduler is responsible for coordinating all aspects of surgical and procedural scheduling for our providers across multiple locations and facilities. This role serves as a key liaison between patients, providers, surgery centers/hospitals, imaging, and insurance companies to ensure that every case is scheduled accurately, timely, and in compliance with payer and facility requirements.

You will thrive in this role if you are highly organized, detail-oriented, and comfortable working in a fast-paced, multidisciplinary practice.

• Coordinate and schedule surgical procedures, injections, and other interventions for multiple providers across various facilities (ASC, hospital, and office-based procedures).
• Obtain and track required pre-authorizations, referrals, and clearances (medical, cardiac, imaging, labs) prior to surgery or procedures.
• Verify insurance benefits and coverage for planned procedures and communicate any financial responsibilities to internal billing/authorization teams as needed.
• Communicate surgery details to patients clearly, including:
• Date, time, and location
• Pre-op instructions
• Post-op follow-up appointments
• Any required testing or imaging
• Serve as the primary point of contact for patients with questions about their scheduled procedure or pre-op steps.
• Coordinate with surgery centers, hospitals, and internal clinical staff to ensure accurate case posting, correct CPT/ICD-10 coding information, and necessary documentation.
• Maintain accurate and up-to-date surgery calendars, tracking all changes, cancellations, and reschedules.
• Work closely with providers, MAs, front desk, and the billing team to streamline workflow and minimize scheduling issues or delays.
• Ensure all documentation is complete in the EMR (e.g., ECW) and that all required forms are uploaded and properly categorized.
• Assist with internal reporting and tracking of surgical volumes, cancellations, and turnaround times as needed.

Required:

• Previous experience as a surgery scheduler, procedure scheduler, or similar role in a medical practice, hospital, or ASC.
• Strong understanding of medical terminology, especially related to orthopedics, spine, and pain management.
• Familiarity with insurance verification and prior authorization processes.
• High level of attention to detail and accuracy in documentation and communication.
• Excellent communication skills (phone, in-person, and written); comfortable explaining procedures and instructions to patients.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Proficiency with EMR systems (experience with eClinical
  
  Works is a plus) and basic Microsoft Office/Excel skills.

Preferred:

• Experience in a multidisciplinary orthopedic or spine practice.
• Knowledge of common spine/orthopedic surgeries, injections, and DME workflows.
• Prior experience coordinating between multiple facilities (surgery centers, hospitals, imaging centers).

• Compensation & Bonus :
  Competitive hourly pay based on experience, with a performance-based bonus plan tied to scheduling accuracy, volume, and overall team performance.
• Opportunity to work in a multidisciplinary practice with surgeons, pain specialists, and allied health professionals.
• Collaborative, supportive team environment with strong leadership engagement.
• Growth opportunities as the practice expands (clinical operations, lead scheduler, or coordination…