Night Auditor

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

QUALIFICATIONS:

• At least 1 year of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College coursework in related field helpful.
• Previous supervisory responsibility preferred.
• Ability to work independently with minimal supervision.
• Knowledge of Accounting Principles.
• Problem-solving and troubleshooting skills to resolve guest issues and respond to emergencies.
• Proficiency in Windows operating systems, company-approved spreadsheets, and word processing.
• Effective communication skills.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well under stress and in high-pressure situations.
• Effective problem-solving skills in the workplace.
• Ability to assimilate complex information from various sources and adapt as needed.
• Understanding of financial information and basic arithmetic.
• Self-management skills.
• Good listening and clarification skills.
• Maintaining composure and objectivity under pressure.

Responsibilities include:

• Approaching all guest and staff interactions in a friendly, service-oriented manner.
• Maintaining regular attendance as per hotel standards.
• Maintaining high standards of personal appearance and grooming.
• Complying with hotel standards and regulations for safety and efficiency.
• Completing the End of Day process and all required reports.
• Balancing daily transactions and maintaining cashiering responsibilities.
• Operating the Front Office computer system according to standards.
• Handling guest requests during the overnight shift.
• Following safety and emergency procedures.
• Maintaining proper record keeping.
• Familiarity with hotel policies and house rules.
• Completing direct bills and managing accounts as required.
• Maintaining communication with staff via radio.
• Ensuring security procedures are followed.
• Preparing daily reports and managing work distribution.
• Training new Night Auditors as needed.
• Performing miscellaneous duties as assigned.

Aimbridge Hospitality is a global leader in third-party hotel management, managing over 1,550 hotels worldwide, from luxury to lifestyle brands. We foster a culture of excellence and service. Benefits for full-time employees include Daily Pay, health coverage, disability insurance, paid time off, and a 401k plan.

We are an independent hotel management firm delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.