IT Data​/Voice Network Manager

Directs and oversees under the general direction of the Assistant Director of Information Technology or designee. Manages the City’s IT Voice and Data network infrastructure, including LAN/WAN, and any communication systems, to ensure reliable and secure operations. Oversees system design, implementation, and maintenance, as well as disaster recovery and cybersecurity initiatives. Leads technical team projects and staff, ensuring compliance with City standards and alignment with organizational technology goals.

Performs other work as required.

• Ensure continuous uptime and optimal performance of all City network and communications systems.
• Manage network infrastructure security, access controls, firewalls (may fall within responsibility of IT Security team), and monitoring network systems to safeguard data and prevent unauthorized access.
• Oversee network backup operations, data protection, and disaster recovery planning to ensure business continuity.
• Lead planning and implementation of network infrastructure upgrades, technology integrations, and network enhancements.
• Supervise, mentor, and evaluate IT support personnel; coordinate workload and performance objectives.
• Manage contracts, evaluate proposals, and oversee vendor‑provided technology services and maintenance agreements.
• Participate in technology budgeting, lifecycle planning, and resource allocation to support organizational priorities.
• Reviews and critiques proposed developmental and engineering plans for the expansion, upgrade and/or acceptance of proposed network, computer infrastructure, fiber optic, Internet, and communications systems.
• Works closely with other staff members and/or consulting engineers on the design of new network, computer infrastructure, fiber optic, Internet, and communications systems and the upgrading of existing systems as warranted.
• Researches, prepares and submits various reports, memos, letters and documents to appropriate agencies, firms and or other City departments as needed.
• Interviews applicants for vacant positions within the respective Divisions.
• Counsels, reprimands and disciplines employees within respective Divisions concerning matters that relate to work performance and adherence to City rules and regulations.
• Research and reviews potential use of new technologies and repair/replacement methods that are applicable to network, computer infrastructure, fiber optic, Internet, and communications systems.
• Research, evaluate and recommend computer technologies and determine how they can be applicable to the City's network.
• Formulates and upgrades policies/procedures as they relate to security, safety, work efficiency and other matters concerning departmental operations.
• Meets with and coordinates activities involving external technology and private contractors, as well as applicable State, County and local officials.
• Communicates and coordinates inquiries from employees, contractors, engineers and others concerning the operational and physical properties of the network, computer infrastructure, fiber optic, Internet, and communications systems.
• Performs evaluation, modification, development, and implementation of software systems (operating systems, languages, utility programs, generalized input‑output control systems, information retrieval access methods).
• Assists with hardware studies, standards, development activities, technical and management education programs, and application system design quality appraisals.
• Reports to Assistant Information Technology Director or designee on project progress, problems, and the need for changes; ensures that all work meets standards.
• Makes presentations regarding project progress and implementation to Information Technology Department and upper City management.
• Aids departments and divisions in selection of computer hardware equipment and user education and training.
• Identifies diagnoses and resolves network problems.
• Plan and design network infrastructure changes.
• Install, configure and support network components, such as routers, switches, racks, servers, firewalls, gateways, wireless access points, software solutions, tools, storage and backup units, virtual…