System Administrator

Job Summary:

A(n) Systems Administrator job in Arlington, VA is currently available through Belcan at one of our key Department of State clients. To be considered for this role, you will have a BS/BA degree in a related field and 3 years of system administration experience with proven ability maintaining Microsoft Windows systems in a large Government or Enterprise style environment.

Additional info:
A combination of experience and education may be used to meet this requirement, for example, two (2) years of system administration experience plus a BS/BA degree in a related field.

Job Duties:

• LAN Installation will include both LAN hardware and software. Installations will strictly adhere to Department of State Diplomatic Security Configuration Standards.
• Provide installation, implementation, and problem resolution support for COTS, GOTS, and FSI custom-designed applications.
• Ensure that all DS and IRM security and hardware configurations are strictly adhered to. Report security violations to FSI ISSO or FSI AISSO as soon as they are discovered.
• Ability to work in a team environment that often requires Admins to work together to solve difficult issues.

Areas of Responsibility:

• Software Installation: Install and test new software acquired by FSI.
• Troubleshooting and Problem Resolution: Provide technical assistance to FSI users experiencing trouble with their applications. Troubleshoot problems utilizing diagnostic software when possible. For problems that cannot be immediately corrected, prepare an issue/instance report recommending necessary course of action to remedy the situation.
• Provide assistance with password resets, CAC card issuance, and other user issues in a professional manner, understanding that as the United States' largest language training facility, English may be some users' second language.

Hardware and Software Installation:

• Install and test new PC hardware and software acquired by FSI.
• Ensure that all newly installed computers, peripherals, or boards are in working order and logged into the OMIS inventory.
• Interview the FSI staff to determine hardware and application needs.
• Provide telephone support to LAN users.
• Utilize Remedy to manage tickets. Close tickets in a timely fashion when work is complete.

Required Qualifications:

• 100% on-site

Preferred Qualifications & Skills:

Compensation:

We provide a competitive pay and benefits package. This position offers a salary range of $80,000 - $100,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.