Software QA Manager

ABOUT THE ROLE:

At Orion
180, we’re building modern, tech-forward insurance solutions—and quality is non-negotiable. We’re looking for a Quality Assurance (QA) Manager who is passionate about great software, loves finding (and preventing) bugs, and gets energy from helping teams ship high-quality features on time.

This role is perfect for a strong Senior QA Engineer ready for the next step or an existing QA Manager who still enjoys being close to the work. You’ll lead a small but growing QA team, shape our testing strategy, and partner closely with development and product to ensure our web and API platforms are rock solid.

If you like the idea of building a high-performing QA practice in a company that cares about doing things the right way, keep reading.

You’ll be the champion of quality across our Agile teams. In this role, you will:

• Lead and grow the QA team
• The role involves mentoring and supporting QA analysts/engineers in both manual and automated testing.
• Help with hiring, onboarding, and developing new team members as we grow.
• Own the testing strategy
• Define and refine test approaches for web, API, and integration testing.
• Balance automation and thoughtful manual testing to achieve the best coverage with the least friction.
• Drive regression, smoke, performance, and exploratory testing practices.
• Make quality visible
• Establish and track clear QA metrics and KPIs (defect rates, coverage, escape rate, etc.).
• Communicate risks, issues, and test results clearly to developers, product, and leadership.
• Partner with development and product
• Work closely with development managers, product owners, and scrum masters to align quality goals with sprint and release plans.
• Ensure stories include clear acceptance criteria and that testing is integrated into the SDLC—not bolted on at the end.
• Improve how we build software
• Advocate for best practices in test automation, CI/CD, and shift-left testing.
• Help teams design testable systems and improve reliability, performance, and user experience.
• Maintain high standards
• Ensure team members follow Orion
  180’s operational standards, security practices, and compliance requirements.
• Encourage continuous learning as tools, frameworks, and technologies evolve.

We’re more interested in your impact and attitude than a perfect checklist, but here’s what will help you succeed:

• 5+ years of hands‑on software testing experience
• Experience with web applications and/or APIs is important.
• Some leadership experience, such as:
• 1–3 years as a QA Lead, Senior QA owning a product area, or informal leadership/mentoring of other testers.
• Strong understanding of QA concepts and practices, including:
• Test planning, test case design, regression testing, and defect management.
• Familiarity with automation frameworks and tools (e.g., Selenium, Cypress, Playwright, etc.)—you don’t need to be a full‑time automation engineer, but you should be comfortable guiding automation strategy.
• Experience working in Agile/Scrum environments, collaborating closely with developers and product.
• Solid communication skills—you can explain quality risks and trade‑offs in plain language to both technical and non‑technical stakeholders.
• Proven ability to prioritize, stay organized, and hit deadlines without sacrificing quality.

• BS in Computer Science, Engineering, or a related field is a plus,
• or equivalent practical experience in software testing and QA leadership.

You don’t need all of these, but they’re a plus:

• Experience testing systems hosted in MS Azure or other cloud platforms.
• Familiarity with SQL and basic database querying to validate data.
• Exposure to modern front‑end frameworks (e.g., Vue.js, React, Angular) from a testing perspective.
• Experience integrating automated tests into CI/CD pipelines.
• Background in insurance, fintech, or other regulated industries.

Join Our Team & Make an Impact! At Orion
180, we don’t just meet expectations, we exceed them. If you’re ready to take your career to the next level and be part of a growing, forward‑thinking company, apply today!

• Dynamic Environment:
  On‑site role with a fast‑paced and collaborative team culture . Results‑driven office where your contributions make a real impact.
• Compensation:
  Competitive base pay and performance bonuses.
• Career Growth:
  Mentorship, growth tracks, and professional development.
• Benefits:
  Medical, dental, vision, 401k, paid holidays, PTO and more!

While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (