Senior ServiceNow Technical Consultant - Information Technology - Analysts

Senior Service Now Technical Consultant - Information Technology

Job  Melbourne , Florida Job Type: Contract Added - 2 days ago

A client of Innova Solutions is immediately hiring a Senior Service Now Technical Consultant
.

Position Type: Full-Time, Contract to Hire
Duration: 12 months
Location:
Melbourne FL (On-site)

As a Senior Service Now Technical Consultant
, you will:

• Analyze business processes and translate requirements into effective, scalable Service Now solutions.
• Lead fit-gap assessments to determine when to use out-of-box capabilities vs. custom development.
• Define technical solution designs, data models, and configuration standards in alignment with platform architecture.
• Collaborate with Service Now Developers to validate that build activities meet design intent and performance expectations.
• Guide module configuration, workflow design, integration planning, and data migration efforts.
• Serve as a key liaison between the Service Now Platform Team, Security, and the Software Development organization to ensure architectural consistency.
• Support end-to-end delivery lifecycle including backlog refinement, sprint planning, user story creation, testing, and deployment preparation.
• Participate in CAB and release readiness reviews.
• Maintain technical documentation, design diagrams, and architectural decision records.
• Mentor other Service Now professionals; promote adherence to best practices and security guidelines.

The ideal candidate will have
:

• Experience:
  
  5–10+ years of Service Now experience with multiple implementations and module exposure.
• Deep understanding of the Service Now platform, data model, and core architecture.
• Ability to design and communicate complex technical solutions to both technical and non-technical audiences.
• Familiarity with scripting and Service Now development concepts (able to assess feasibility and review code).
• Experience with integrations, automation, and CMDB/data relationships.
• Strong collaboration skills — effectively partners with business, security, and software teams.
• Demonstrated ability to lead solution workshops and influence design decisions.

Preferred Additional

Skills:

• Service Now Certified System Administrator (CSA) – Required
• Service Now Certified Implementation Specialist (CIS) in multiple modules (ITSM, ITOM, ITAM, or Sec Ops) – Preferred
• Service Now Certified Application Developer (CAD) – Preferred
• Additional Service Now Advanced Certifications (e.g., Architect, Discovery, Integration Hub) – Nice to have

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

ASK ME HOW.

Thank you!
Mo Irshad

PAY RANGE AND BENEFITS:

Pay Range*: $55-$60 per hour

* Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits (based on eligibility) that include the following:
Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal &  protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for…