Sr Specialist, Software Engineering

Job Title: Sr Specialist, Software Engineering

Duration: 6 Months Contract to Hire

Location: Melbourne, Florida

Position Type: Fulltime/ Contract to Hire

• Design, develop, and configure Service Now applications, modules, workflows, and integrations based on approved solution designs.
• Write, test, and maintain server-side and client-side scripts (Business Rules, Glide Scripts, Script Includes, UI Policies, etc.).
• Implement robust integrations using REST/SOAP APIs, Integration Hub, and MID Server.
• Build and support Service Now custom applications and scoped solutions where appropriate.
• Apply configuration management practices, ensuring compliance with platform standards and naming conventions.
• Participate in sprint planning, backlog refinement, demos, and retrospectives following agile delivery methodology.
• Execute unit testing, assist with user acceptance testing (UAT), and ensure code quality and maintainability.
• Provide operational support, root-cause analysis, and performance optimization for Service Now components.
• Support platform upgrades, patching, cloning, and troubleshooting.
• Collaborate with the Platform Architect and Security team to implement secure coding practices and access control policies.

• 5–10+ years of hands‑on Service Now development and implementation experience across multiple modules.
• Proficient in JavaScript, Glide API, Flow Designer, and Service Now data models.
• Knowledge of enterprise integrations and authentication methods (OAuth, SAML, LDAP, etc.).
• Familiarity with ITSM, ITOM, ITAM, or other enterprise modules.
• Experience working within structured development life cycles (Agile/Scrum).
• Solid understanding of configuration management, update sets, release processes, and Dev Ops pipelines.
• Strong analytical and problem‑solving skills; ability to work independently in a fast‑paced environment.
• Service Now Certified System Administrator (CSA) – Required.
• Service Now Certified Application Developer (CAD) – Preferred.
• Service Now Certified Implementation Specialist (CIS) in one or more areas (ITSM, ITOM, etc.) – Preferred.
• Experience with C# is highly desirable, as several internal tools are developed in both Java and C#, and this skillset supports future integration efforts.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Pay Range*: $60 - $66 per hour.

• Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:
Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre‑paid legal &  protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, )
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & Hire Genics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions…