Technical Writer

IT Technical Writer II

Location:

Melbourne, FL

Employment Type:

Contract To Hire (Hybrid)

Compensation: $40-45 per hour

As an IT Technical Writer you will be responsible for creating and maintaining technical documentation, manuals, user guides, and other materials for our IT products and services. You will work closely with product managers, engineers, developers, technicians, and subject matter experts to ensure that the documentation accurately reflects the product features and functionality in our environment.

• Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory, user guides, manuals, online help, and knowledge articles.
• Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation.
• Ensure all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates.
• Disseminate technical information in easy-to-understand language for a non-technical audience.
• Write documentation for internal teams such as developers, network engineers, and IT technicians.
• Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production.
• Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.

• Bachelor's degree in an appropriate field of study or equivalent work experience required.
• 3-5 years of technical writing experience required. Technical Writer for an IT organization preferred.

System One provides eligible employee health and welfare benefit coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.