Database Modeling

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• 5+ years of experience in data modeling, data architecture, or a similar role.
• Proficiency in SQL and experience with relational databases such as Oracle, SQL Server, or Postgre
  
  SQL.
• Experience with data modeling tools such as Erwin, IBM Info Sphere Data Architect, or similar.
• Ability to communicate complex concepts clearly to diverse audiences.
• Design and develop conceptual, logical, and physical data models that support both operational and analytical needs.
• Collaborate with business stakeholders to gather requirements and translate them into scalable data models.
• Perform data profiling and analysis to understand data quality issues and identify opportunities for improvement.
• Implement best practices for data modeling, including normalization, denormalization, and indexing strategies.
• Lead data architecture discussions and present data modeling solutions to technical and non-technical audiences.
• Mentor and guide junior data modelers and data architects within the team.
• Continuously evaluate data modeling tools and techniques to enhance team efficiency and productivity.

• Ensure customers’ success by fostering a balanced relationship that benefits the customer with the goal of producing the highest level of customer support and satisfaction.
• Take a leadership role in strategizing with internal staff and customers to solve and prevent re-occurrence of issues.
• Engage with customers on day-to-day issues; organize customer calls to facilitate implementation of solutions while adhering to change control, compliance protocols.
• Mitigate solution issues to ensure they solve the customer’s problem.
• Mentor staff in troubleshooting and analysis methods.
• Provide knowledge transfer – write user/technical documentation and case notes; act as a technical resource for staff.
• Primary contributor to Knowledge Base system for customer specific issues that will benefit the greater customer and support team.
• Analyze and troubleshoot issues involving all aspects of solutions, including user interface, network and communication connectivity, performance, interoperability, data collection/storage, visualization, analytics, associated control systems and interfaces to enterprise systems.
• Own and manage personal caseload and perform case follow-up.
• Troubleshoot and identify product problems for presentation to engineering for resolution or disseminate appropriate information necessary to correct issues.
• Adhere to all Quality processes; ability to be part of an on-call rotation for after business hour customer calls.
• Ability to travel to customer sites.

Melbourne, FL $-$ 21 hours ago