Department Support Coordinator – NPI; Onsite

Job type:
Onsite. U.S. citizenship required.

Your position is Department Support Coordinator (DSC) with the New Product Introduction (NPI) team in Melbourne, FL. You will support and coordinate department activities to ensure smooth operations and effective communication, contributing to the seamless integration of new products into manufacturing. Your mission is to execute and deliver on time based on customer needs.

• Plan and prepare manufacturing production schedules, assess changes and improve processes as necessary for NPI programs under your responsibility.
• Track status of material availability and potential production problems to ensure that personnel, equipment, and materials are available as needed.
• Prepare reports on works in progress (WIP) including Line of Balance (LOB) sheets and provide good visibility by keeping them up to date.
• Coordinate material requirements to ensure a controlled flow of approved materials are timed to meet production requirements.
• Coordinate interdepartmental activity with quality assurance, manufacturing, purchasing, engineering, inventory control, traffic, and other groups.
• Schedule and expedite the movement of parts by means of moving orders, stock transfers and requests for shipping orders.
• Support customer requests through direct communication ensuring standard work is followed and considering business impact on each decision.
• Work closely with Operations Program Managers (OPMs) and NPI engineers in ensuring manufacturing readiness prior to products being released to production.
• Collect, track and escape manufacturing improvement opportunities including design and producibility related ones, to both engineering and program management as needed.

• RTX Lifecycle Program Management (RLPM).
• CORE methodology.
• Collaboration with cross‑functional teams.
• Exposure to manufacturing processes.

• AA/AS degree (or other 2‑year post‑high‑school training) with a minimum of 6 years of relevant experience.
• 6 years of experience in a planning or administrative support role.
• Microsoft Excel proficiency.
• SAP proficiency.

• Works well autonomously and in a team.
• Able to learn and adapt in a fast‑paced, dynamic environment.
• Effective communication and interpersonal skills, with the ability to collaborate with cross‑functional teams to achieve operational goals.
• Commitment to Collins Enterprise Values:
  Safety, Trust, Accountability, Respect, Collaboration, Innovation.

Monday‑Friday 7:00 AM–4:30 PM on a 9‑8 rotation (every other Friday off).

Salary range: $50,000 – $100,000 USD.

BENEFITS include:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and a separate retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages including pet, home, auto, additional life, accident, critical illness, group legal, and  protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning support
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives and wellness rewards program
• Doctor on Demand virtual visits
• Bright Horizons child and elder care services
• Teladoc Medical Experts second‑opinion program
• And more!

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. RTX provides affirmative action for qualified individuals with a disability and protected veterans in compliance with Section 503.