Practice Manager - Dermatology + Plastic Surgery

Overview

Come join our team! We have an immediate need for a Practice Manager >in our
Dermatology + Plastic Surgery clinic! If you are ready to make an impact every day, and thrive in a fast‑paced environment, then a career at Forefront may be the perfect fit for you!

The Practice Manager provides leadership, communication, and guidance to physicians, providers, clinic team leaders, and staff in their clinic while promoting the and mission statement of Forefront Dermatology. Accountable for cultivating clinic leadership, leading operational excellence, and delivering a patient experience that results in the highest levels of patient satisfaction and retention. Accountable for clinic‑level economic profitability and growth. Act as the primary communication liaison between Support Services and the clinic, including but not limited to corporate policy and procedural changes as well as clinic operational protocols.

At Dermatology + Plastic Surgery, we’re much more than a medical practice — we’re a synergistic group of skilled, thoughtful people who genuinely care about helping others feel like their best selves.

From the first phone call to the final follow‑up, every team member works together to play a vital role in our patients’ experience. That means your work matters — a lot.

We rank in the top 1 percent of practices in the US for injectables, medical grade skin care, Ellacor and experience. What truly sets us apart is how we connect with each person who walks through our doors.

If you’re looking for a place where your attention to detail, warmth, and professionalism will be seen and valued and where you can grow both personally and professionally, we’d love to meet you!

Explore us online to learn more Plastic Surgery and Med Spa in Melbourne | For Your Best Self

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long‑term disability (full‑time only)
• Access to voluntary short term disability insurance (full‑time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more!

Essential Functions

Performance Results:

• Analyze trends in revenue, productivity, appointments, workdays and patient flow to maximize practice growth and provider performance.
• Oversee physician and staff schedules to manage time off in order to maximize patient convenience while also managing practice expenses to maintain practice profitability.

Leadership:

• Maximizes clinic operational efficiency, customer service, and performance, as well as physician and mid‑level provider satisfaction through effective leadership.

Team Leader oversight:
Weekly check‑in for review of clinic operations and planning for upcoming changes including but not limited to:

• Staff issues, development, and training, and work schedules
• Addressing physician, TL, and staff concerns
• Coaching on areas of team leader responsibility as needed
• Equipment or supply needs and / or issues
• Review staffing analysis and staff schedules for the upcoming 3 months presented by TL and provide direction as needed (minimum once per month)
• Review office economic performance; assess opportunities to better fill schedules and control supply and labor costs.
• Review Key Performance Indicators (KPIs).
• Support timely collection of patient A/R

Collaborate with Clinic Leadership:
Monthly meeting with clinic leadership team (Physicians, Providers, and TLs) for review of clinic operations and planning for upcoming changes including but not limited to:

• Review office economic performance
• Review Key Performance Indicators (KPIs)
  Discuss and address questions and concerns

Extended operations team oversight. Monthly TL meeting to:

• Present standardized company wide TL meeting topics and PP presentation which include aspects of operational management, customer service, compliance and leadership training.
• Discuss additional content…