Manager In Training

A Manager In Training is brought into the organization with the sole intent of being trained and prepared for a future management role within the company.

The main responsibilities of this role include:

• Acquiring and maintaining customers through sales, in-home delivery, customer service, and account management
• Compliance with all applicable federal, state, and local laws
• Meeting company standards for quality, customer service, and safety
• Meeting customer accounts, store sales, store revenue, and profit goals
• Supporting customer growth through internal and external marketing
• Ensuring a safe, clean, and pleasant store environment for customers and associates
• Training to become competent in all aspects of the business
• Performing all other duties deemed necessary for effective store management

The MIT will train on the following concepts to become competent:

• Store sales
• Customer accounts
• Customer service
• In-home delivery
• Understanding of the company operations manual
• Analyzing and reviewing store financial statements and reports to ensure optimal store performance
• Inventory management
• Managing and securing company assets via the store audit process
• Marketing
• Store vehicle management
• Preparing daily work schedules, assigning tasks, evaluating employee performance, handling performance issues, and enforcing company policy
• Recruiting, hiring, and training to ensure efficient operations
• Setting goals and conducting weekly staff meetings

Useful skills for a Manager In Training include:

• Effective organizational skills
• Good communication skills
• Ability to multi-task
• Desire and passion for learning
• Competitive spirit
• Ability to negotiate and resolve conflict
• Ability to plan, organize, delegate, coordinate, and follow up on various tasks
• Ability to recognize and solve problems

Education and experience requirements:

• High school diploma or GED

General physical requirements:

• Lifting, loading, moving, and using a dolly for merchandise weighing 50-300 pounds
• Stooping, bending, pulling, reaching, and grabbing
• Traversing multiple flights of stairs while carrying furniture, appliances, and electronics
• Prolonged driving and standing
• Working in and outdoors in a variety of climates and weather conditions
• Must be at least 21 years old to drive a vehicle for work