Agency Service Representative

Business Development Representative - Strategic Relationships

At Orion
180, we don’t just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry.

Orion
180 is proud to call two vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.

ABOUT THE ROLE :

The Business Development Representative will support the Sales Team in establishing and maintaining contact between Orion
180 Insurance and the agency force for their assigned territory. This role focuses on promoting the Orion
180 products, assisting in the growth of contracted agents, and training agencies on products and services. The individual will be responsible for a high volume of agency prospecting, managing inbound agent inquiries, and administering the sales system.

WHAT YOU’LL DO: To perform the job successfully, the individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to perform the essential functions of this position consistently. All employees are expected to adhere to and be knowledgeable about Orion
180 operational standards, established security/safety rules, and attendance requirements. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully:

• Prospect and Qualify New Agency Partners :
  Identify and engage with new and current network partners and agencies within their networks. Leverage a combination of phone outreach, email communication, and social media to generate new business and help with the servicing needs of existing business.
• Support Producers :
  Focus on nurturing and building relationships with our network partners and their agency locations.
• Develop and Execute Outreach Campaigns :
  Create and execute outreach campaigns to assist new and current sub-agency partners and locations, including targeted cold and warm calls, follow‑up emails, and strategic outreach to re‑engage dormant accounts.
• Lead Generation :
  Generate a pipeline of new opportunities by identifying networks, either regionally or nationally, that align with our company’s products and services. Work closely with the VP of Strategic Relationships to develop strategies to convert leads into long‑term partnerships.
• Relationship Building :
  Establish strong, positive relationships with network sub‑agencies or franchise locations, ensuring they understand the benefits of partnering with us. Serve as a resource for agents seeking answers about our products, processes, and tools.
• Sales Support and Coordination :
  Collaborate with the VP of Strategic Relationships and other sales representatives to ensure that agency needs are met. Coordinate meetings and presentations with both current and potential sub‑agency/franchise partners.
• CRM Management :
  Maintain accurate and up‑to‑date records of all activities in our CRM system, including tracking prospect interactions, follow‑ups, and sales pipeline progress.
• Market and Competitor Research :
  Stay informed about industry trends, competitor activity, and market conditions. Provide feedback to the sales team on market dynamics, pricing, and potential growth opportunities.
• Reporting and Metrics :
  Regularly report on key performance indicators (KPIs), including lead generation, meetings scheduled, and opportunities converted. Assist in tracking progress toward sales goals and targets.
• Team Collaboration :
  Work closely with internal teams, including marketing and operations, to ensure the delivery of materials, support, and strategic resources that facilitate successful business…