Personal Injury Intake Coordinator

Are You a Top-Performing Personal Injury Intake Professional Who Knows How to Turn a Conversation Into a Signed Client?

Andrew Pickett Law is looking for an exceptional, highly motivated Personal Injury Intake Coordinator who thrives in a fast-paced, performance-driven environment and has a proven ability to convert qualified leads into signed clients.

We are not simply looking for someone to answer phones, gather information, and schedule follow-ups. We are looking for a driven, accountable, and results-oriented professional who knows how to connect with people, earn their trust, and confidently guide them toward choosing our firm.

The ideal candidate understands that every potential client represents an opportunity to make a meaningful difference in someone's life. They have the empathy to connect with individuals experiencing difficult circumstances, the confidence to lead conversations, and the determination to achieve exceptional results.

If you are competitive, self-motivated, take pride in exceeding goals, and have a track record of successfully signing personal injury cases, we want to hear from you.

At Andrew Pickett Law, we believe in setting clear expectations, measuring performance, and recognizing exceptional results.

Success in this position includes:

• Consistently meeting or exceeding signed-case conversion goals.
• Maximizing qualified first-call signings.
• Responding promptly to new inquiries and following up with urgency.
• Maintaining consistent, documented follow-up on open leads.
• Providing an exceptional prospective client experience.
• Maintaining accurate and complete intake records.
• Demonstrating initiative, accountability, and continuous improvement.

We are looking for someone who doesn't just want to meet expectations — they want to exceed them.

What We Offer:

• Competitive compensation based on experience
• Health insurance and 401(k)
• Paid holidays and paid time off
• Opportunities for Professional development and career growth
• A collaborative, goal-oriented team environment
• The opportunity to make a meaningful impact on the firm's success

Position Details:

• Job Type: Full-time, hourly
• Work Location: Hybrid/Remote
• Schedule: Monday–Friday, with rotating weekend and/or after-hours coverage
• Compensation: Starting at $20.00/hour, based on experience
• Background Check: Required