Security Officer - Safety

Security Officer I - Health First Safety

Position Summary:

To be fully engaged in providing uncompromised safety, superior quality, memorable patient/customer experiences, and financial stewardship through unarmed security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

• Deters criminal activity and misconduct; investigates suspicious situations; performs security patrols of designated areas on foot.
• Communicates via 2‑way radios, telephones and computers.
• Watches for irregular or unusual conditions that may create security concerns or safety hazards.
• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.
• Warns violators of rule infractions such as loitering, smoking or carrying prohibited articles.
• Permits authorized persons to enter property and monitors entrances and exits.
• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted within appropriate physical security requirements.
• Assists associates, patients, and visitors in a courteous and professional manner; conducts patient escorts, patient watches, and provides safety escorts.
• Assists and/or transports deceased to in‑house morgue.
• Completes required shift logs and reports; complies with site post orders, and Health First policies and procedures.
• Investigates and prepares reports on accidents, incidents, and suspicious activities.

• Education:
  
  None
• Work Experience:
  
  Must be at least 18 years of age with at least one (1) year of verifiable work experience preferable in security, customer service, or other related role.
• Licensure:
  None
• Certification:
  At least one (1) of the following certifications within thirty (30) days of start date:
  • American Heart Association (AHA) Heartsaver First Aid CPR AED course
  • American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card.
• Skills/Knowledge/Abilities:
  • Expected completion of Crisis Prevention Training within first 90 days.
  • Physical ability to deal with or subdue mental health patients in crisis.
  • Must be willing to carry out tasks that may require entering the hospital morgue and the rooftop helipad.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Active listening skills with ability to assess and evaluate situations effectively.
  • Ability to identify critical issues quickly and accurately.
  • Attention to detail.
  • Maintain required certifications, licensing, and training to achieve professional competency as appropriate for the position.
• PREFERRED QUALIFICATIONS:
  • Licensure:
    Class “D” Security Officer License.

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to indoor and outdoor environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.

Schedule: Per Diem
Shift Times: variable
Paygrade: SO1

About Health First:
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.