Residential Services Shelter Manager – Perm

Position: Residential Services Shelter Manager – FT Perm
North East Outreach and Support Services, Inc.

Job Posting Competition #: N

Residential Services Shelter Manager – FT Perm
Posting date:
August 21, 2026

Closing date:
September 4, 2026

Our Mission:
North East Outreach and Support Services supports safety and healing while empowering families in crisis in Saskatchewan.

The Residential Services Shelter Manager is a dynamic and positive team player and oversees all operations concerning the Women’s Safe Shelter and 2nd Stage Housing. This position demands outstanding written and verbal communication skills, strong organizational skills and experience working with victims of interpersonal violence. De-escalation, conflict resolution and problem solving skills are essential to success.

Duties

Leadership

Resolve and mediate any client/staff issues

Prepare regular reports for funders and board with Executive Director

Prepare a multiyear work plan and related budgets based on strategic plan

Staff scheduling

Administrative and Fiscal Management

Ensure regular maintenance and building upkeep

Monitor program expenditures against established budgets

Ensure accurate statistical collection

Oversee daily operations and 2nd Stage Housing

Ensure security of building and grounds

Collaborate with Executive Director to compile research and organize funding reports and staff training.

Personnel Management

Manage Human Resources with Executive Director

Manage staff orientation, training, schedules and time sheets

Chair staff meetings

Administer confidential staff management and personnel files

Community Relations

Attend provincial, regional and local meetings

Ongoing communications and public relations activities

Client advocacy and interagency liaison

Expectations

Follow a strict code of Confidentiality at all times

Adhere to agency policies and procedures

Work independently and in a team atmosphere, in accordance with the agency philosophy, mission and goals

Complete administrative documentation related to position duties, including outcome measurements, statistics, report writing, timesheets, and expense claims

Maintain professional and ethical boundaries

Prepare proposal and grant applications and report writing.

Be non-judgmental, respectful, empathetic to clients’ needs, and a healthy role model

Represent North East Outreach and Support Services Inc. in a positive manner

Participate in community awareness events

Complete required valid training within 30 days of hire: CPR/First Aid;
Safe Food Handling Certificate, WHMIS

Qualifications

Bachelor’s Degree/Post-secondary education or a combination of education and 1-3 years management and supervisory experience is required to fulfill the duties above

Experience in work planning, budgeting and financial monitoring

Knowledge of non-profit environment an asset

Experience working with at-risk individuals preferred

Experience in property management and housing advocacy is an asset

Demonstrate knowledge of and empathy for victims of interpersonal violence

Ability to work flexible hours including some evenings, nights and weekends

Computer proficiency in Microsoft Office

Excellent interpersonal and communication skills

Preference will be given to individuals that live within the service area of North East Outreach and Support Services

Possess a valid Saskatchewan driver’s license and access to reliable transportation

Must be prepared to provide a vulnerable persons criminal record check.

Salary Range: $31.87 – $37.67 hourly range; salary range $58,000 – $68,560 per annum.

35 hour work week, pension and benefits following successful 3 month probation.

Only qualified candidates legally entitled to work in Canada will be contacted for interviews.

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