Scheduler, Administrative​/Clerical

Location:

Melksham

Contract:

Temporary to Permanent contract

Immediate start

Build Recruitment is working with a client delivering social housing repairs and maintenance to recruit an organised and proactive Scheduler to join their team in Melksham. You will be responsible for scheduling appointments for tradespeople, coordinating repairs and maintenance works, and ensuring jobs are completed efficiently while providing a good service to tenants.

• Schedule and coordinate appointments for tradespeople carrying out repairs and maintenance.
• Liaise with tenants to arrange convenient appointment times and provide updates.
• Monitor job progress and ensure works are completed within agreed timescales.
• Communicate with operatives, supervisors and contract managers to manage daily workloads.
• Update internal systems and maintain accurate records of jobs and appointments.
• Handle incoming calls, emails and enquiries professionally.
• Identify and resolve scheduling issues, cancellations and missed appointments.
• Work closely with the wider team to ensure the smooth running of the contract.

• Previous experience in a scheduling, planning or coordination role.
• Ideally, experience within social housing, property maintenance or the construction sector.
• Strong organisational skills with the ability to manage a busy workload.
• Confident communicating with tenants, operatives and colleagues.
• Good IT skills, including Microsoft Office and internal scheduling systems.
• A proactive approach to problem-solving and managing changing priorities.
• A professional and customer-focused attitude.