More jobs:
Digital Enquiry Specialist
Job in
Melksham, Wiltshire, SN12, England, UK
Listed on 2026-10-19
Listing for:
Dick Lovett
Full Time
position Listed on 2026-10-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management -
Sales
CRM Systems & Management
Job Description & How to Apply Below
As a Digital Enquiry Specialist, you will be responsible for managing and responding to customer enquiries received through online platforms, email, social media, and telephone. You will work closely with the Sales team to ensure every customer receives a professional, timely, and personalised experience.
Key responsibilities include:
- Responding promptly and professionally to customer enquiries.
- Understanding customer requirements and identifying suitable solutions.
- Qualifying sales opportunities and arranging appointments, vehicle viewings, and test drives.
- Following up with prospective customers and maintaining regular communication throughout their journey.
- Accurately recording customer information and interactions within CRM systems.
- Supporting customer retention activities and identifying opportunities for additional business.
- Working collaboratively with colleagues to ensure a seamless customer experience.
- Maintaining high standards of data accuracy and compliance with GDPR requirements.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×