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Insurance Customer Advisor & Renewals Specialist

Job in St Boswells, Melrose, Scottish Borders, AB45, Scotland, UK
Listing for: NFU Mutual
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: St Boswells

NFU Mutual in the Borders region is seeking a Customer Service Adviser to deliver first-class customer service and compliant day-to-day operations. You will be the first point of contact, advising on insurance products and maximizing cross-sell opportunities while maintaining accurate records and upholding regulatory standards.

You will handle inquiries, process policy changes, manage renewals and support colleagues with administration and document handling.

As a Insurance Customer Advisor & Renewals Specialist, you will play an important part at NFU Mutual in St Boswells, Scotland, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in St Boswells, Scotland, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 24.000 - 30.000.

We aim to respond to suitable candidates as soon as possible.

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