Desktop Services Engineer

Desktop Services Engineer

Department: IT Services Desktop Support Team

Location: NHS Borders

Salary: Band 5 – £33,247 – £41,424 p.a.

Contract Type: Permanent

Hours: 37 hours per week

We’re looking for a Desktop Support Engineer to join our IT Services team at NHS Borders. In this role, you’ll provide hands‑on support to staff across the organisation, helping to keep our technology running smoothly. You’ll troubleshoot and resolve issues with desktops, laptops, operating systems, and applications, and play a key part in improving how we deliver digital services to support healthcare.

Technology is central to how we deliver care. Our aim is to make services faster and easier for patients and staff. The Scottish Borders is a great place to live and work, offering stunning scenery, good schools, affordable housing, and easy access to Edinburgh and Newcastle.

• Has strong desktop support skills and solid infrastructure knowledge.
• Communicates well and provides excellent customer service.
• Has at least 3 years’ experience in a technical support role.
• Holds a relevant degree or equivalent experience/qualifications.
• Understands how digital services can improve healthcare.

Please make sure your application reflects your own experience and skills. Responses should be written by you, not generated or heavily edited by AI or third‑party tools. Applications that don’t meet this requirement may be withdrawn.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK.

It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. Please ensure you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.