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Customer Service Rep Call Center / Support

Call Center Operations Leader: Reservations & Dispatch

Job in Melrose, Middlesex County, Massachusetts, 02176, USA
Listing for: MV Transportation
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading transportation firm in Massachusetts is seeking a Call Center Manager to oversee and manage all call center operations, ensuring high quality in service delivery. The candidate will be responsible for staffing, training, and maintaining customer service standards, while also acting as the liaison for staff and clients. Successful candidates should possess supervisory experience and strong customer service skills.

This role offers a dynamic work environment with essential responsibilities related to operational efficiency.
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