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Call Center Training Lead: Elevate Agent
Job in
Melrose, Middlesex County, Massachusetts, 02176, USA
Listed on 2026-01-12
Listing for:
MV Transportation
Apprenticeship/Internship
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
A transportation service provider is seeking an experienced Training Manager in Melrose, Massachusetts. The ideal candidate will manage the call center training program, focusing on improving agent performance and enhancing customer service. Responsibilities include delivering training, maintaining training records, and conducting interviews. Candidates must possess a high school diploma and excellent communication skills.
This role offers the opportunity to contribute to training excellence and align efforts with business goals.
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