Senior Customer Experience Specialist: Multichannel Banking

Roessel Joy is partnering with a growing bank north of Boston to recruit a Senior Customer Contact Center Specialist. You will be a key initial contact for customers, supporting phone, video banking, chat, text, email, online banking, and in-person interactions as needed.

You will handle daily inquiries, assist with account maintenance, and guide customers through online banking while participating in outreach and community initiatives. A collaborative, growth-minded team awaits.

As a Senior Customer Experience Specialist:
Multichannel Banking, you will play an important part at Roessel Joy in Melrose, MA, United States.

This is an excellent opportunity to take on the Senior Customer Experience Specialist:
Multichannel Banking role at Roessel Joy.

We invite applications for the Senior Customer Experience Specialist:
Multichannel Banking position located in Melrose, MA, United States.

The following role is for a Senior Customer Experience Specialist:
Multichannel Banking with Roessel Joy.