Medical Secretary Float - Melrose Wakefield

Medical Secretary Float – Melrose Wakefield

5 days ago – Be among the first 25 applicants.

Hours: 40 hours weekly, Monday-Friday. Flexible working throughout office hours as needed.

Location: Melrose Wakefield Practices, Float.

Job Profile

Summary:

This role focuses on providing administrative and business support to achieve operational goals. Responsibilities include producing documents, handling mail, preparing routine reports, making travel arrangements, arranging appointments, responding to inquiries, data entry, and operating office equipment. The majority of time is spent on support services in a hands‑on environment, working under moderate supervision.

Job Overview: Responsible for supporting day‑to‑day secretarial, routine office, supply ordering, and other operational tasks at a single site, including planning, organizing, assigning, and directing staffing needs, and managing physician support assignments.

Minimum Qualifications:

• High School diploma or equivalent.
• One year of experience in a healthcare setting including staffing and scheduling.

Preferred Qualifications:

• Associate’s or Bachelor’s degree.
• Three years of experience in a healthcare setting including staffing and scheduling.
• Medical transcription experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all‑inclusive list. Other duties and responsibilities may be assigned.

• Handles routine administrative duties for the Medical Office.
• Verifies insurance on every registration and educates patients about insurance status.
• Completes prior insurance authorizations and pre‑certifications for patient procedures.
• Communicates with patients regarding their financial responsibilities for the procedure and discusses any bad debt or collection history.
• Secures monies collected during shift and posts collections to each patient account with precision.
• Schedules appointments for physician visits, diagnostic procedures, tests, and preventative visits in accordance with established guidelines.
• Sets up and maintains office records, patient and office files, periodically reviewing for accuracy and updating information.
• Obtains insurance billing information from patients and stays abreast of policies of participating insurers.
• Acts as a receptionist by greeting and directing patients, visitors and vendors, maintaining a professional attitude and positive environment.
• Receives all transcription, lab correspondence and other documentation pertaining to patients and routes appropriately according to established policies and procedures of the office.
• Manages all patient existing tasks including, but not limited to, scheduling of follow‑up appointments.
• Orders office supplies and maintains appropriate level of supplies, assists in the care and maintenance of equipment.
• Registers patients in Practice Management System.
• Retrieves medical necessity documentation, ICD‑10 codes and CPT codes and submits them for insurance review.
• Communicates with patient, physician, and insurance company on all authorizations and their status.
• Determines costs of procedures via order entry or charge reference manual.
• Assesses each patient’s financial status and insurance status and educates them about coverage, financial assistance or payment process.
• Collects payment due for each procedure or office visit, provides change and/or receipt to patient.
• Runs money journal at the end of shift and ensures balance between postings and collections.
• Turns in monies to assigned cashier accountant.
• Provides patient education regarding office guidelines.

Physical Requirements:

• Frequent sitting, occasional standing or walking, and lifting of 10–15 lbs.
• May be exposed to dust and other typical office‑like discomforts.
• Manual dexterity using fine hand manipulations for computer keyboard operation.
• Requires ability to see computer screen and read reports.
• Requires ability to hear instructions from physicians and other clinical or nursing staff.

Skills & Abilities:

• Computer literacy, including familiarity with word processing programs and electronic spreadsheets and facility in learning new applications.
• Excellent…