Fleet Administrator

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. Our vehicle solutions division affords not only the vehicle itself, but all the key constituent parts associated with the vehicle including fuel cards, telematics, cameras, insurance.

We also work closely with our prospects and customers driving transitional change in future mobility solutions including electric vehicles, charging infrastructure and energy provision.

Radius Vehicle Solutions is based in Six Hills between Loughborough and Melton Mowbray, we are a vehicle rental and leasing business, with a fleet of over 3500 vehicles.

We are looking for a Fleet Administrator to join our friendly team, the role is office based Mon-Fri from 8:30 - 5:00pm.

• Maintain and update Motor Industry Digest (MID) records with accuracy and timeliness
• Administer Road Fund Licence (RFL) updates in compliance with regulatory requirements
• Manage Pro-hire system records, ensuring all associated fields are completed comprehensively
• Process vehicle de-fleeting procedures, ensuring accurate system records
• Co‑ordinate vehicle transfers to branch locations upon receipt of NVCS notifications
• Process Penalty Charge Notices (PCNs) and invoices onto designated systems, with subsequent upload to our customer portal
• Resolve customer enquiries pertaining to tracking systems and PCN matters with professionalism and accuracy
• Manage interactions with tracking systems and support the development of Original Equipment Manufacturer (OEM) systems and associated data
• Review, process, and manage DVLA data and V5 documentation in accordance with regulatory standards
• Administer monthly fleet RFL reconciliation and management
• Oversee spare key management and conduct annual audits to ensure compliance
• Provide technical support to customers and branch locations regarding vehicle-related queries, including impounded vehicle matters
• Process and manage information related to vehicle compliance checks and regulatory requirements
• Review and maintain records pertaining to bridge, crossing, and congestion charging accounts
• Conduct comprehensive reconciliation of fleet records against system data
• Process customer requests for tracking data in accordance with data protection protocols
• Monitor tracker alerts and respond to identified anomalies
• Resolve telematics queries and integration errors with technical competency
• Support the Service Delivery team with administrative and operational requirements
• Review and approve invoices for telematics charges from external suppliers

• Minimum GCSE level education or equivalent professional qualification
• Proficiency in Microsoft Excel, including advanced data processing functions, lookup formulas, and intermediate-level spreadsheet management
• Solid computer literacy and competency across standard business software applications

Full training will be given on all of our internal systems, but all candidates will require strong computer literacy and proficiency particularly in Excel as a baseline for success

• Desire to deliver excellent service
• Self-starting and able to be self-motivated and disciplined
• Ability to work in a fast-paced environment / excellent time management
• Ability to capture data, recording and reporting in a timely and accurate manner
• Excellent communication skills

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovativ
• A drive for continuous improvement, which you will be empowered to get behind from day…