Senior ML Ops Engineer

Job Title Senior ML Ops Engineer Location Bexhill /Leicester/London - Hybrid Welcome to Hastings Direct

We’re a digital insurance provider with bold ambitions to become the best and biggest in the UK market. Over recent years, we’ve made huge investments in our digital capabilities, underpinned by our strong 4

Cs culture, to ensure we continue to deliver market leadingexperiences for our customers.

Supporting over four million customers, ever y interaction with us is shaped by thoughtful design, data - led decision making and a deep understanding of customer needs.

Our Commercial, Digital and Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analytical insight and creativity to build market leading customer experience.

From pricing and proposition design to intuitive digital journeys and compelling tone of voice, our teams are passionate about creating experiences that are not only effective, but genuinely enjoyable.

As we continue to grow as an increasingly digitised business, our colleagues play a critical role in driving change, shaping the future and making a meaningful difference for our customers every day.

As part of Hasting’s ongoing commitment to Data Science & Modelling to power our growth ambitions, we need experienced people to help us deliver our objectives. This effort has the full support of the business, benefits from a state-of-the-art tech stack and inputs from the entire Pricing, Data and Analytics community at Hastings, and a network of data scientists and machine learning engineers across the Market Pricing team & beyond.

To build upon the foundations and success of our Market Pricing team, we are looking for an experienced individual with strong programming skills and a passion for data to lead the ML Ops team.

This role is key to advancing and maintaining our technical market price models, which are critical to the next phase of our commercial strategy.

As a Senior ML Ops Engineer in the Market Pricing team, you will be reporting to the Head of Market Pricing, working closely with the Motor and Home Market Modelling teams, stakeholders across all Pricing teams, Data and ML Engineering teams.

You will play a pivotal role in the deployment and maintenance of machine learning models and data science solutions to extract the crucial predictive insight that underpins our pricing strategies and helps maintain our competitive edge. You will provide strategic guidance and tooling to benefit the wider Pricing, Data and Analytics community and support data-driven innovation.

• Building reusable, maintainable, automated, and innovative processes and pipelines

• Stretching the team’s capabilities in Artificial Intelligence, Machine Learning and use of Cloud technologies.

• Working cross-functionally with the wider Pricing, Data and Analytics teams to develop the market pricing data landscape.

• Advocating for data science and software development best practices.

• Leading, supporting, and mentoring junior colleagues

• Engaging commercial stakeholders to gather detailed business requirements and coordinating project activities.

• Proven track record of delivering commercial value using supervised machine learning techniques.

• Advanced Python programmer, and experience with data manipulation and analysis libraries (e.g., Num Py, Pandas, scikit-learn)

• Advanced knowledge of data science technologies including tooling and platforms.

• Advanced SQL knowledge.

• Advanced in Git.

• Ability to drive projects from initiation to completion.

• Keen interest in emerging Machine Learning techniques.

• Experience with Cloud deployments (e.g. Azure/AWS/GCP)

• Ability to work cross-functionally with other technical teams

Recruiter screening call

1st Round – Intro call with Hiring manager

2nd Round – Case study round followed by call with Hiring leader

Join us and you’ll find a different way of doing things. We call it the 4

Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll…