Automotive Service Installer

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Employer Name: NSM CHRISTOPHERS SALES CORP.

The Automotive Service Installer works in a fast-paced Automotive Service Centre environment. Key responsibilities include oil and lube service, tire installation, tire rotation and balancing and light vehicle maintenance and repairs. Communication skills and a good, working knowledge of most automobiles and light trucks are essential to succeed in this position. The Service Installer builds customer loyalty and retention through trust, workmanship and reputation.

• Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
• Performs customer vehicle maintenance and repairs, as requested.
• Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre.
• Draws attention to additional work required on customers vehicle.
• Liaises with Service Manager/Service Advisors/Licensed Automobile Technicians and Back Parts Window Associate in order to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
• Provides quality workmanship to meet or exceed industry standards.
• Ensures that an unsafe vehicle is reported to management and vehicle owner.
• Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.

• Performs lube, oil and filter changes.
• Removes, installs, rotates and balances tires.
• Performs minor repairs, maintenance, inspections and basic tune ups that do not require the presence of a Licensed Automobile Technician.
• Maintains neatness/cleanliness of bays through regular inspections.
• Maintains company and personally-owned equipment and tools, as required.
• Completes other tasks, as required.