Inbound Call Center Retention Specialist
Listed on 2026-10-16
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Management, Bilingual
Newsday Media Group in Melville, NY seeks an Inbound Customer Service Representative to support our high-volume Call Center and serve as the liaison with current, former and potential customers. The successful candidate will own handling customer issues, inquiries and complaints with customer satisfaction at the core.
Key duties include supporting retention, handling calls for subscriber win-back, attempting to resell subscriptions, escalating issues, and maintaining accurate records.
We invite applications for the Inbound Call Center Retention Specialist position located in Melville, NY, United States.
The following position is for a Inbound Call Center Retention Specialist with Newsday Media Group.
Our group is growing, and we are hiring a Inbound Call Center Retention Specialist in Melville, NY, United States.
This position is for the Inbound Call Center Retention Specialist role at Newsday Media Group.
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