Physician Billing Supervisor

Physician Billing Supervisor of Insurance Follow‑Up Job Summary

We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow‑up on accounts receivable, compliance with regulations, and high‑quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast‑paced healthcare environment.

• Act as a liaison between upper management and staff.
• Oversee daily unit operations and workflow.
• Conduct on‑the‑job training and provide ongoing staff support.
• Maintain accounts receivable and productivity reporting.
• Schedule and assign weekly work direction for staff.
• Implement and monitor quality control measures, including HIPAA compliance and regulatory updates.
• Assist with implementation of approved administrative systems and procedures.
• Monitor operational data and billing‑related information.
• Ensure billing is submitted accurately and in a timely manner.
  
  Perform follow‑up on open accounts receivable, including payer phone calls and portal reviews.
• Ensure accuracy of adjustments, balances, and third‑party billing.
• Assist internal and external customers with billing‑related inquiries.
• Handle patient complaints through resolution.
• Prepare performance evaluations and recommend appropriate personnel actions.
• Maintain full knowledge of company policies and procedures.
• Perform additional job‑related duties as assigned or as needed in emergency situations.

• High School Diploma or GED required; college education preferred.
• Minimum of 3 years of supervisory experience
  .
• Combination of education and experience will be considered.

• Strong knowledge of HIPAA regulations and healthcare compliance standards.
• Proficiency with Epic healthcare applications.
• Full knowledge of medical terminology
  , ICD‑9/10
  , and CPT coding
  .
• Understanding of New York State third‑party regulations
  .
• Knowledge of credit and collection practices
  .
• Strong organizational, communication, and leadership skills.
• Computer literacy and ability to manage reporting and data.
• Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners.

• Certified Professional Coder (CPC),
  or
• Certified Coding Specialist (CCS),
  or

Mid‑Senior level

Full‑time

Administrative

Hospitals and Health Care