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Senior Helpdesk Tier 3 Technician | MSP

Job in Melville, Suffolk County, New York, 11775, USA
Listing for: Tgi Main Company
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Senior Helpdesk Tier 3 Technician | MSP Support

iPower Technologies is a growing IT Managed Services provider seeking a Tier 3 Support Technician to deliver remote support to its client base. This in-house role emphasizes white-glove service, reliability, and proactive problem resolution.

The ideal candidate has 6+ years in a fast-paced business IT support environment, can escalate issues to senior staff, and document work clearly. Duties span on-premises, cloud, and virtual environments (Azure, AWS, VMware) with occasional after-hours

Join us at Tgi Main Company as our next Senior Helpdesk Tier 3 Technician | MSP Support in Melville, NY, United States.

Join Tgi Main Company and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Helpdesk Tier 3 Technician | MSP Support role at Tgi Main Company, based in Melville, NY, United States.

Position Requirements
10+ Years work experience
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