Account Manager, Commercial Lines Small Business

Account Manager, Commercial Lines Small Business

Our not‑so‑secret sauce. Award‑winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Commercial Lines Account Manager with the Business Insurance team here at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

As an Account Manager for the Commercial Lines Small Business team, you’ll utilize your exceptional client servicing skills to maintain and expand client relationships within your own assigned book of accounts, and also provide professional insurance services to our clients by coordinating with Producers, Underwriters, Service Team members and other departments. This includes providing coverage analysis and risk management recommendations, completing applications, preparing submissions, negotiating coverage and pricing with carriers, and preparing proposals according to agency standards.

You may also be called on to resolve issues related to billing, make policy changes, respond to policy coverage related questions in a timely and professional manner, and prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals. All Account Managers are expected to participate in continuing education to maintain a P&C license, stay current with all regulations and enhance insurance knowledge.

• Active Property & Casualty license
• Experience in managing assigned accounts through the client life cycle, including the renewal process
• Solid coverage, underwriting and risk management knowledge
• Effective oral and written communication and relationship building skills
• Strong analytical and problem‑solving skills
• Ability to conduct presentations and speak to diverse groups
• High level of proficiency with Microsoft Office products (Word, Excel, PowerPoint) as well as agency management systems and web browser software
• Exceptional time management and organization skills and demonstrated ability to manage multiple priorities efficiently
• (Optional) Bachelor’s Degree in Risk Management, Business Administration or related field
• (Optional) Insurance designations

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $63,100 to $117,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

• Entry level

• Full‑time

• Sales and Business Development

• Insurance