Fire Investigator

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Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Claim

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

$89,800.00 - $

1

Travelers Investigative Services provides industry-first resources designed to detect and deter fraudulent claims. Using some of the most comprehensive technology available, we have the abilities and expertise to identify potential risks and combat fraudulent practices. Under general direction, the Fire Investigator is responsible for conducting high complexity in-depth fire and explosion investigations on fires referred to the fire investigation unit. This position is a dedicated Investigative Professional responding to fire and explosion events as they arise.

Working in a nationwide and regional team relationship with executive/regional Claim, Legal and Subrogation professionals on the determination of the origin and cause of a fire loss.

Ideal candidate must live or reside in or near the New York City metro area.

• Primarily responsible for investigating the origin and cause of all levels of complex fires and explosion investigations which may involve the direct management of additional investigative experts.
• Applies thorough knowledge of general fire scene safety and potential hazards during investigations.
• Applies the techniques of critical thinking to dismantle complex problems and reasoning through to its logical conclusion utilizing the scientific method as outlined in NFPA 921.
• Primarily responsible for investigating the origin and cause of all levels of complex fires and explosion investigations which may involve the direct management of additional investigative experts.
• Applies thorough knowledge of general fire scene safety and potential hazards during investigations.
• Applies the techniques of critical thinking to dismantle complex problems and reasoning through to its logical conclusion utilizing the scientific method as outlined in NFPA 921.
• Prepares and provides accurate technical documentation of any fire or explosion investigation in order to accurately recall and communicate effectively observations of the scene at a later date.
• Collects, identifies and safeguards all evidence and chain of custody necessary to the determination of an origin and cause fire claim.
• Analyzes, transforms and conveys highly technical information into actionable investigative strategies that would include fraudulent (Arson) events, general liability and subrogation theories.
• Applies Local, State and Federal statutes to ensure investigations are carried out within the requirements of applicable laws.
• Participates and testifies in all legal proceedings as a certified technical expert as to the origin and cause of a fire or explosion incident.
• Participates in various industry and related business functions to maintain awareness/ issues/trends in the claim or underwriting environment.
• Provides primary technical support, as subject matter expert, to field offices on questions of fire and explosion incidents.
• Establishes and maintains a working relationship with local, state and federal organizations.
• Provides exceptional customer service by maintaining contact with business partners and customers throughout the life of each investigation.
• Periodically engage in specialized investigative…