Technical Lead, Software Development, Software Engineer

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As a Technical Lead, you’ll play a pivotal role in shaping the next generation of our SaaS platform, a highly scalable, data‑driven product built for the evolving needs of the retail technology industry. This is an opportunity to lead a talented engineering team that’s passionate about delivering innovative, reliable, and high‑performance software.

You’ll guide the technical direction of our platform architecture, mentor developers, and ensure that best practices in coding, design, and system reliability are consistently applied. Beyond building great software, you’ll be part of a company that is actively embracing AI‑assisted development and emerging frameworks like Agent OS and Cursor to accelerate productivity, improve quality, and redefine how engineering teams collaborate.

Department: Engineering

Location: Melville, NY

Compensation: $170,000 / year

We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands.

We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud‑based platform. We are a values and mission‑driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.

• Building partnerships and working collaboratively with others to meet shared objectives.
• Operating effectively, even when things are not certain or the way forward is not clear.
• Takes full ownership over the decisions, actions, and failures.

• Lead the development and implementation of software projects from inception to deployment.
• Deep experience in distributed systems, AI development, and software architecture to help us build and scale intelligent, autonomous systems using Spec‑Driven Development or Agentic Development.
• You’ll lead the design and development of next‑generation AI‑driven applications powered by agent frameworks, ensuring performance, safety, and interoperability across our platforms.
• Lead proof‑of‑concept development to validate new AI agent workflows, APIs, and interfaces.
• Evaluate emerging AI agent technologies and contribute to long‑term architectural roadmaps.
• Be a creative problem solver who can draw on an array of expertise and technology to design and implement reliable, scalable, and maintainable solutions to challenging problems.
• Work closely with multiple teams to deliver transformational changes to our processes and technologies.
• Lead the technical specification, development, integration, testing and release of software components.
• Identify and address technical challenges, optimize code for performance, and participate in ongoing code refactoring.
• Design and implement scalable software systems aligned with organizational architecture and security best practices.

• BS Degree in Computer Science/Engineering related degree or equivalent work experience.
• Expertise in Service‑oriented architecture, microservices, advanced database schemes, relational and nonrelational databases, highly scalable and available web services.
• 6+ Years of production coding experience, preferably in server‑side Java and/or other object‑oriented languages.
• Hands‑on experience in building RESTful Web Services.
• Prior experience using SQL, Hibernate, and one or more DB (MySQL, Oracle, Postgres, etc).
• Prior experience using No
  
  SQL (Redis, Mongo
  
  DB, Dynamo
  
  DB, etc).
• Hands‑on experience with Agent OS, Cursor or similar frameworks.
• Experience with automated testing frameworks (TDD, Mocking, Unit/Functional/Integration).
• Extensive experience with Agile methodologies such as Kanban, Scrum or SAFE.

• Full Medical, Dental and Vision
• Annual bonus eligible
• Free gym in the building
• Generous PTO policy
• Summer Fridays…all year round
• Tuition Reimbursement
• Discount…