Automotive Service Advisor

Gossett Motor Cars, one of the largest privately owned automotive dealer groups in West Tennessee, is expanding its line of franchises and seeking talented professionals with the ambition and aptitude to be part of the retail automotive industry. We are searching for energetic individuals who have a can-do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced workforce, with incentives and further job opportunities.

We currently have openings for a Service Advisor to join our team. Our top performers earn six figures.

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Monthly guarantee while training
• Paid vacation (max 4 weeks)
• 13 New Car Brands with more to come
• 401k (company match)
• Affordable Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

• Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
• Positive attitude
• Team player
• Sales experience is a plus
• CSI focused