Air Network Operations Lead Engineer

At Fed Ex Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. Fed Ex is consistently recognized as one of the most admired brands in the world and one of the best places to work.

Our people are the foundation of our success and the key to our future. At Fed Ex, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. Fed Ex is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

• Career Mobility and Development: When you join Fed Ex, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well‑being.

Our greatest asset at Fed Ex is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

The Air Network Operations Lead Engineer (Performance) is responsible for driving performance, efficiency, and profitability improvements across the Fed Ex Asia Pacific Air Network. This role oversees the successful planning, execution, and delivery of multiple complex projects, ensuring that network operations support optimal package flow, service reliability, and financial performance. The ideal candidate combines strong analytical acumen, cross‑functional collaboration skills, and strategic thinking to deliver measurable business impact.

• Monitor and analyze network performance metrics including load factors, yield, capacity utilization, and on‑time performance to identify improvement opportunities.
• Develop and implement network optimization strategies that balance service quality, cost efficiency, and profitability.
• Design and refine Air Network solutions aligned with marketing forecasts, transit time goals, and operational capabilities.
• Prepare and manage the annual business plan, multi‑year network outlook, and long‑term roadmap to guide strategic decision‑making.
• Lead and deliver high‑impact projects focused on service enhancement, transit time reduction, and network efficiency improvement.
• Collaborate closely with Marketing, Revenue Management, Operations, and Finance teams to ensure alignment of network performance with business priorities.
• Manage vendor relationships and service‑level agreements (SLAs), identifying risks and implementing mitigation strategies.
• Produce insightful performance dashboards, reports, and executive summaries that highlight key issues, trends, and recommended actions.
• Drive initiatives to improve data quality, automate reporting processes, and integrate predictive analytics or AI/ML models for forecasting.
• Conduct root cause analyses to validate data findings and develop sustainable, data‑driven solutions.
• Represent the Performance Team in leadership forums, presenting findings, business cases,…