National Account Coordinator

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Position Title:

National Accounts Coordinator

Pay Rate: $57,200 – $86,800 (PL 6 – PL 8; variable pay may apply)

Category/Shift: Salaried Full‑Time

Physical

Location:

Memphis, TN

• Serve as a single point of contact for National Account Customers, coordinating pricing and requests, increasing profitability and enhancing customer reputation.
• Cooperate with National Account Managers, Project Managers, design organization, plant and customer teams.
• Price new business competitively, mindful of market levels, while increasing margins.
• Use plant cost estimates to perform financial analysis and cost‑saving projects.
• Manage National Account master price list including SKU, spec, and pricing.
• Execute contractual deal points, calculate rebates, and work with plants on payment terms.
• Build positive rapport and maintain effective relationships with Customers and key partners, delivering exceptional Customer Experience.
• Coordinate timely response to customer requests through cross‑functional groups.
• Capture price leakage with National Account Manager and customers.
• Prepare monthly internal and customer reports (Consolidated Sales, Pack Info, SMART).
• Complete Deal Worksheet and Price Change History per NA SOPs.
• Manage payment tracker and calculate rebates for accurate accruals/payments.
• Help root‑cause problem solving for customer issues and disputes.
• Work with all levels to meet customer expectations.

• BS degree or equivalent business experience.
• Preferred experience in Corrugated Industry, Witron & Costing.
• Advanced proficiency with Microsoft Excel.
• Excellent analytical commercial skills.
• Strong interpersonal, communication, influence and leadership skills.
• Ability to work in fast‑paced environment and manage multiple projects.
• Strong organizational skills with attention to detail.

Health, dental, life insurance, flexible spending accounts, disability, 401(k) with company contribution, paid time off, tuition reimbursement, student loan repayment assistance, voluntary benefits (home, auto, vision, pets).

Sales and leadership training with promotional opportunities within a global company. You’ll help build a better future for people, planet and company, and are proud to be IP.

Inclusive workplaces, safety leadership principles, employee networking circles (IPVets, IPride, Women in IP, African American ENC). Embrace unique talents and safety mindset.

International Paper (NYSE: IP) is a global leader in sustainable packaging. HQ Memphis, TN; EMEA HQ London, UK. Employs >65,000 people, operations in >30 countries. Net sales 2024: $18.6B. Acquired DS Smith in 2025.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, disability, veteran status, age or other protected characteristic.

International Paper complies with federal and state disability laws and makes reasonable accommodations. Contact reasona or (877) 973‑3919 if needed.