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Virtual Trip Concierge Assistant
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-01-01
Listing for:
Destinytravel
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
As a Virtual Trip Concierge Assistant, you will help travelers enjoy a smooth planning process by providing personalized information, answering questions, and supporting their needs. Your mission is to make every step of the journey simple, enjoyable, and stress-free.
At Destiny&Co
, we focus on building trust, delivering clarity, and helping travelers create memorable moments.
- Support clients with itinerary confirmations, changes, and travel updates.
- Share destination information and helpful recommendations.
- Communicate professionally through various channels.
- Follow up before and after travel.
- Resolve concerns with empathy and efficiency.
- Remote role with flexibility.
- Training and development resources provided.
- Industry perks and discounts available.
- Supportive team environment.
- Strong communication skills.
- Customer service experience preferred.
- Organized and detail-oriented.
- Comfortable using digital platforms.
- Passion for travel and guest care.
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