Customer Service Sales

Job Summary

This role requires exceptional customer service skills paired with the ability to effectively promote and sell our products. The ideal candidate is a quick learner with strong communication abilities, prior experience in sales and customer service, and solid data‑entry capabilities. Candidates should also demonstrate strong fundamental math and measurement skills, proficiency with computers, and the ability to perform accurate order and data entry.

This position may occasionally support additional departments, including warehouse administrative functions.

• Respond promptly and professionally to customer inquiries via phone and email.
• Resolve customer issues efficiently while maintaining a positive and professional attitude.

• Develop expert knowledge of all products and services.
• Identify customer needs and recommend appropriate solutions.

• Engage with customers in a friendly, professional manner to deliver exceptional service and build long‑term relationships.

• Accurately enter orders, work ticket information, and other required data.
• Support additional administrative tasks as needed, including warehouse‑related functions.

• Ability to answer and manage incoming phone calls.
• Strong customer service skills.
• Accurate data‑entry skills.
• Strong math and measurement abilities.
• Proficiency with computers and office software.
• Spanish‑speaking and writing skills preferred.
• High School diploma required; college degree preferred.

• Starting pay: $17/hour
• Eligible for an increase to $18/hour after 90 days

Pay Details: $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.