Service Advisor
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-10-05
Listing for:
Taleo
Full Time
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
DescriptionMLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.
MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.
MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.
The essential job responsibilities of the Service Advisors are to effectively handle customer inbound calls via telephone, web mail and chat. Process customer service requests including billing/miscellaneous inquiries and emergency calls. Shifts are subject to change on a quarterly cycle based on seniority. Mandatory overtime is required.
Qualifications Qualification Requirements:
To perform the Service Advisor role, you must:
-Possess a valid driver's license from state of residence
Physical
Working Conditions:
Works in office environment, sitting at a desk for extended periods of time. Read and enter information using a computer while talking to customers on the phone. Hear, communicate, and interact with customers and coworkers over background noises and customer calls.
Primary
Location:
USA-TN-Memphis Work Locations:
NB01 Netters Business Center
1665 Whitten Road Memphis Job:
Customer Service Organization: 0701510 Residential Care Center Job Posting:
Oct 1, 2026, 10:27:55 AMMinimum Salary: 29.77
Midpoint Salary: 31.40
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×